Terms of Service

Privacy Policy

Latest Update: 12/19/24

At 3D Institute, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you use our website and services. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide our services effectively:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.
• Course and Transaction Data: Course registrations, purchases, and user activity on our platform.
• Cookies and Tracking Data: Data about your browsing behavior, including IP addresses, device information, and preferences. We use this data to enhance your experience and improve our website.

We collect this data directly from you when you interact with our site, such as signing up for courses, making purchases, or subscribing to our newsletter.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process transactions and provide access to your courses.
• To communicate with you about your course progress, upcoming events, and other relevant updates.
• To improve our website’s performance and user experience through analysis of usage data.
• To provide customer support and respond to your inquiries.
• To send marketing communications, with your explicit consent.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Consent

By providing your personal information, you consent to our collection and use of your data as outlined in this Privacy Policy. If you are located in a jurisdiction that requires explicit consent for certain uses of your data (such as for marketing communications), we will ask for your consent before using your data for those purposes.

You can withdraw your consent at any time by contacting us at info@3dinstitute.com or by unsubscribing from email communications.

4. Cookie Policy

We use cookies to improve your experience on our website. These cookies help us analyze site traffic, personalize content, and provide social media features. 

5. International Data Transfers

While 3D Institute is based in the United States, if you are located outside of the U.S., please note that your personal data may be transferred to and processed in the U.S., where our servers are located. We take all necessary steps to ensure that your data is handled in accordance with applicable data protection laws, including the use of Standard Contractual Clauses and other protective measures where required.

6. Third-Party Providers

We work with trusted third-party service providers to facilitate our business operations, including payment processors, email marketing services, and analytics providers. These third parties may process your personal data on our behalf, and we require them to comply with applicable data protection laws.

• Payment Processors: We use services like [PayPal, Keap Payments] to process payments. These services have their own privacy policies that govern how they handle your payment information.
• Email Marketing: We use Keap (formerly Infusionsoft) for sending marketing emails and transactional communications. Keap is a trusted provider and has its own privacy policy that governs how they handle your email data. You can opt out of these emails at any time by clicking the unsubscribe link at the bottom of each email or by managing your email preferences in your account.

7. Your Data Rights

As a user of our website and services, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can correct any inaccurate or incomplete personal data we hold about you.
• Right to Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at info@3dinstitute.com.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal data is no longer needed, we will ensure it is securely deleted or anonymized.

9. Security of Your Information

We implement industry-standard security measures, such as SSL encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

10. Data Breach Notification

In the event of a data breach, we will notify affected individuals within 72 hours of discovering the breach, as required by the GDPR and other applicable laws. We will provide guidance on the actions you can take to protect yourself.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child under 13, please contact us, and we will delete such data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting an updated version on our website. You are advised to review this Privacy Policy regularly to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: info@3dinstitute.com

Legal Disclaimers

• Governing Law: This Privacy Policy is governed by the laws of the United States and the State of Florida. Any disputes related to this Privacy Policy will be resolved in the courts of Florida.
• Dispute Resolution: Any disputes related to this Privacy Policy should be first addressed through direct communication with us. If we cannot resolve the dispute, it may be settled through mediation or arbitration in accordance with the applicable laws.